Shipping policy
Effective Date:01/01/2025
At Gamevana, we ensure fast and reliable shipping across India, including tier 2 & tier 3 cities.
1. Order Processing
- Orders are processed within 24-48 hours of payment confirmation.
- Orders placed on weekends/public holidays are processed on the next business day.
2. Delivery Timeframes
📍Metro Cities: 3-5 business days
📍Tier 2 & 3 Cities: 5-7 business days
📍Remote Areas: 7-10 business days
🚀Express Delivery: Available on select products at an additional cost.
3. Shipping Charges
- Standard shipping: Free for all orders across website.
- Express shipping: ₹80 extra for faster delivery.
4. Order Tracking
Once shipped, you’ll receive an email/SMS with tracking details.
5. Delayed or Lost Shipments
- Delays may occur due to weather, courier issues, or unforeseen circumstances.
- If your order is not received within 10 days, contact us at info@gamevana.in
- If the package is lost, we offer a replacement or refund (case-by-case basis).
6. Cash on Delivery (COD)
- Available for select pin codes.
- If a COD order is refused, future COD orders may be restricted.
7. Damaged Shipments
- If you receive a damaged product, notify us within 48 hours with photos.
- We will offer a replacement or refund after verification.
đź“©For any shipping concerns, contact us at info@gmevana.in